Last Updated: 06/26/2025
Welcome to Vertex Specialty Contractors LLC! These Terms & Conditions govern your use of our website vertex-specialty.com and our home improvement services (painting, roofing, carpentry, electrical, etc.). By accessing our site or booking services, you agree to these terms.
1. Services & Estimates
- Free Quotes: Estimates provided are non-binding until a formal contract is signed.
- Pricing Changes: Material/labor costs may change due to unforeseen circumstances (e.g., structural issues).
- Service Area: We serve St. Louis, MO, and surrounding areas.
2. Payments & Deposits
- Deposit Required: A 30% deposit is needed to secure your project date.
- Payment Methods: We accept cash, credit/debit cards, checks, and bank transfers.
- Late Payments: A 1.5% monthly fee applies to overdue balances.
3. Cancellations & Refunds
- Cancellation Policy: Must notify us at least [48/72] hours before the scheduled service to avoid fees.
- Refunds: Deposits are non-refundable if work has begun. Refunds for completed work require review.
4. Warranties & Liability
- Workmanship Warranty: We guarantee our services for based on the nature of service as different services we offer require distinct warranty (specifics in contract).
- Property Damage: We carry insurance for accidental damages caused by our team.
- Limitation of Liability: We are not liable for pre-existing structural issues or damages unrelated to our work.
5. Customer Responsibilities
- Access: Ensure our team has safe, unobstructed access to the work area.
- Permits: Customer must secure required permits (unless included in our service).
- Pets/Children: Keep them away from the work zone for safety.
6. Dispute Resolution
- Mediation: Any disputes will first attempt resolution via mediation in St. Louis County, MO.
- Governing Law: These terms follow Missouri state laws.
7. Website Use
- Content Ownership: All website content (logos, text, images) is our property.
- No Unauthorized Use: Do not copy, scrape, or misuse our site content.
8. Changes to Terms
We may update these terms. Continued use of our site/services means you accept the changes.
9. Contact Us
For questions, contact:
📞 (314) 220-0007
📧 Info@vertex-specialty.com
🏠 4725 Dr Martin Luther King Dr Saint Louis, MO 63113